Blue screen caused by nvstor.sys

[DJT298]

Hi Lorna,

Unfortunately Davey is only available on the forum Monday to Friday so you won't get a reply from Mesh over the weekend. It is they who will need to deal with the hard drive situation as it sounds as though the engineer has fitted the wrong one (Silly question and I apologise but is it only the one hard drive you have fitted or do you have 2 x 250GB drives?)

I think you will find that Mesh recommend you contact the monitor manufacturer direct about that failing, I appreciate this sounds a bit of a fob off but the reason they do so is that you will get the problem rectified quicker by going direct than if you go through Mesh (although they are happy to sort if you insist).

Have you checked the cables? It could be a loose connection causing the problem or it may be worth updating the graphics drivers.

[Davey W]

Hi Lorna,

If the monito shows no signs of power at all have you checked the fuse in the plug? if that is ok then the monitor sounds like it has failed. If you give me the manufacturer of the monitor I can give you the relevant support number to call for help with the power issue.

With regards to the hard drive, where are you seeing the capacity? Have you checked within Disk Management?

Davey

[Lorna]

Hi Davey,

Sorry for the delay. In Disk Management it is actually showing a 500 gig hard drive, just half of it hadn't been allocated, my mistake.

I am however still experiencing screen scrambling on startup, almost every time. The only way to solve it being rebooting via the power button. I've checked all the cables etc and also updated graphics drivers.

Changed monitor fuse to no avail. The monitor is a Hanlon model.

[Davey W]

Hi Lorna,

The support number for Hanton (the curved line above the word is supposed to be the upper line of 'T' but everyone reads it as you did) is 0871 250 8000.

With the corruption/scrambling aspect, does this happen from the moment you turn on, or can you see text and windows loading, and then it scrambles?

Davey