PowerManagement

[George]

Hi, i`m new to this forum and i`m hoping someone can help me. A few months ago my PC shut down restarted. When i signed in, a box appeared on screen which said it was something to do with Bluescreen. I looked for a solution, there was none. The samething happened a few days later. So when my PC goes into sleep/hibernation, my mouse can no longer restart my PC, so i have to turn it off using the power button. I went back to a restore point, but this did`nt work. So i inserted the mesh disc and re-installed. Still no change. Wrote to Mesh, who sent me 2 web addys to update drivers. The first was for Nvidia, graphics display driver, all this did was to shrink my screen resolution and could`nt read anything. So did another restore. The second addy was for ASUS. This was a dtiver for cool `n quite, but when i tried to install, a warning box appeared, telling me it was`nt compatible with my CPU. I have since turned off my powermanagement. I have read that there are a lot of incompatibility problems with windows and powermanagement. So if anyone knows a way around this i would i would be very gratefull.

[mykel100]

Hi George

What version of windows are you running? Reinstall the latest graphics driver then change your resolution manually. In Vista go to Control Panel/Personilization/display settings then move the slider down. Try 800x600 if your eyes are not too good for close opjects.
If your not running Vista post back with the OS your using.

[George]

My OS is as follows:-
Processor Pentium(R)Duel-Core CPU e5200@2.50GHz 1.30GHz
Memory 4.00GB
System type Vista Home Premium 32-bit

Yes, i have done that(sorry, forgot to mention that), but it has had no effect on the problem.
But hey, thanks for the feedback. All help welcome.
George

[mykel100]

Try disabling Hybrid sleep mode, to disable hybrid sleep mode follow these instuctions-Disable Hybrid Sleep Mode in Windows Vista :: the How-To Geek This may work for you plus qicken the resume time.

[mykel100]

I know hybrid sleep is mainly used in laptops but unsure if its part of the hibernation process on PC's If you are using a USB mouse then this could be your problem-From Anoyances.org-The Known Issue: Your USB Mouse in Windows becomes inactive or it "stops responding"
after your machine has been idle (ie screensaver, coming back
to your machine after taking a # 1, after hibernation, or otherwise).

The Solution: Right click on My Computer, Properties.., Hardware Tab, Device Manager button, Expand Universal Serial Bus Controllers, Double-click on USB Root Hub or right click Properties, Power Management tab, Deselect "Allow the computer to turn of this device to save power".

By default, and i'm not sure why Windows does this,
Microsoft has the USB Root Hub shut itself off when not in use to save power. A feature that is probably more of a utility to those who use Notebookes (like the one I have when I discovered this issue). Although a novel idea, it's the very root of this problem. This is why in order to get the mouse to work again you would have to unplug it and then plug it back in. This alerts the USB root hub to turn itself back on again. A weird alert trigger considering that Microsoft should have the USB Root Hub turn itself back on as soon as you begin to you use the mouse again. What surprises me even more is that Microsoft hasn't officially addressed the issue yet. Especially when they know that millions upon millions of their users will use USB mice.

[George]

Hi mykel, thanks for the feedback, but alas, i`ve tried all of the above to no avail. Also spent 6hrs scouring the internet and still none the wiser. The annoying thing is ,that up until my computer went off (twice) and restarted itself, i had no problem. When the PC went into sleep/hibernation, i only had to move the mouse or touch the keyboard and the PC was active again. But after the unknown event (microsoft problems said it had something to do with Bluescreen) the mouse would`nt work useless i turned my PC off at the power button and restart. If i disconnect the mouse and connect to a different USBport nothing happens. I wrote to Mesh about this nearly 2wks ago and so far nothing. I even thought about factory restore, but thats not possible, as there is`nt one. I followed their text and when i pressed F8, there is a list of settings but no factory restore.
So as a last resort i got all my floppy discs out to see if there was anything on them that might help, an old mate gave them me, full of helpful hints and tips, only a couple of years old. So i dig them out and what do i find, you`ll never guess, nowhere on my PC can i find a slot to insert them. My PC tells me its working. So at this moment in time i`m a little p_____d off.

[MidnightDraven]

The floppy drive can be activated in BIOS, but if you don't have one actually installed in the PC, it makes no difference.

Turning off Floppy drive in Bios is the way to go, so it doesnt show.
Almost no PC comes with a floppy drive these days.

[George]

Thanks for the update, did`nt know that. Might aswell throw them away.

[mykel100]

Hi George

The list you are seeing when you press F8 are the system recovery options like safe mode. To access the MESH recovery console press F10. A BSOD or blue screen of death is a stop error which causes your computer to shutdown to prevent damage. The reasons for BSODs are many and without the event ID it would be impossible to determine the likely source. If you installed a program or updated a driver just before the BSOD then this is the likely cause. When a computer bluescreens the computer restarts and usually but not always you will be asked to send a error report to microsoft. Did this happen? You can always disable sleep mode but if this feature is very important to you back up your data and do a clean install using F10. If this doesnt fix it then we can move on to other likely causes. It might be wise to run a memory test because during sleep the system state is loaded into memory has well as a copy written to the harddrive but if you did disable hybrid sleep then you know the harddrive isnt the fault.

[George]

Hi Mykel,
both times it happened, an error report was sent but no solution was found. Hybrid sleep has always been turned off and since i`ve rebooted from disc there is no record in problem history. It also seems that my F10 key has no effect when pressed, hence no factory reset.

I have noticed in both of my USB root hubs there are two settings in powermanagement,
Allow the computer to turn of this device to save power.
Allow this device to wake the computer.
I can click on the first but not the second setting, even though my mouse is located in one of these.

When i have a problem i need to find the cause and fix it, not ignore it. It`s also a learning curve, if you know what i mean.

Just one other thing while i remember. When i registered on mesh, i was prompted to d/l a software package to help them diagnose problems on my PC. But when i click on to d/l, i1m told the page is unavailable. This happens all the time. Just find it ironic.